Read the Report

The Future of Emergency Response and Monitoring

People leveraging safety or security solutions expect immediate action, whether an alert is triggered from a smartphone or a camera. Gaps in communication can lead to delays and unpredictable outcomes — especially given the limitations of the outdated 911 infrastructure.

The 2025 Report: The Future of Emergency Response and Monitoring, highlights the trends reshaping emergency response and explores how security providers are meeting the evolving demands of the industry.

A Changing Landscape for Safety and Security

As public systems struggle to keep pace, a connected safety ecosystem is emerging — one that leverages cloud-based security solutions, advanced data analytics, and remote monitoring services. Our report demonstrates how these components work together to streamline every stage of emergency response — from alarm detection to threat resolution.

Solutions that make every day safer

Integrate with Noonlight and offer your customers better protection

Monitoring that goes further for your customers.

Whether your customers need to know they aren’t alone while on the go or that someone is looking after what’s theirs while they’re away, Noonlight offers 24/7 protection and remote dispatching.

Agents you can trust to deliver a fast response.

Our team of trained agents brings patience and expertise to any situation and escalates the response when needed, ensuring real emergencies are prioritized and only false alarms are left behind.

A partner invested in your success and growth.

In the business of protecting life or property, you need a partner who knows what’s at stake. Noonlight works with you to deliver valuable insights and build the right solutions at every stage of your business.

A Reputation for Advancing Safety

3M

Users protected

2.5M

Alarms handled

18M

Video verifications handled, with over 20,000 per day

60+

B2B partners with Noonlight professional monitoring

3

UL Listed, Five Diamond certified call centers

6

Countries supported – including U.S., Canada, Australia, New Zealand, Ireland, and the UK

“I’m a county coordinator and have been dispatching for almost 30 years. I’ve seen a lot of technology thrown at us over the years – mostly good, some bad. It was pretty amazing to see Noonlight’s dashboard and have access to live video from the security camera of a school. I could rewind and fast forward, all while the live video kept coming in. It’s going to really empower our dispatchers.”

Anthony Cathey

Field Support and 911 Coordinator, Sacramento County