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Infographic

False alarms are bad for business.

False alarms are costing your security business money, frustrating customers, and overloading emergency responders. If you’re still relying on outdated alarm verification methods, you may be losing revenue and eroding customer trust without realizing it.

Our latest infographic, “False Alarms: Bad for Business,” highlights a major issue: 97% of nearly 16 million alarm triggers verified for Noonlight clients were false.

It’s time for a smarter approach.

Costing you, and your customers.

62% of security system users have experienced at least one false alarm leading to a 911 call, and 1 in 10 has dealt with five or more. Some municipalities have resorted to fining customers up to $150 per false alarm, forcing end-users to choose between paying penalties or turning off their security systems altogether.

There’s a better way

Security systems built with Noonlight reduce false alarms by 97%

Experienced Agents

Experienced agents ensure every emergency is verified and no emergency is missed. They stand ready to provide support, de-escalate tough situations, and send help when needed.

Real time Analytics

Noonlight gathers analytics on every alarm, providing you with the data that helps to easily identify triggers and event volume by location, reducing the detection of false positives.

Advanced Video Webhooks

Advanced video context webhooks help agents not only verify that a person is in frame but whether or not the person is a threat, giving you the data you need to better detect future emergencies.

A reputation for advancing safety

3M

Users protected

2.5M

Alarms handled

18M

Video verifications handled, with over 20,000 per day

60+

B2B partners with Noonlight professional monitoring

3

UL Listed, Five Diamond certified call centers

6

Countries supported – including U.S., Canada, Australia, New Zealand, Ireland, and the UK

“I’m a county coordinator and have been dispatching for almost 30 years. I’ve seen a lot of technology thrown at us over the years – mostly good, some bad. It was pretty amazing to see Noonlight’s dashboard and have access to live video from the security camera of a school. I could rewind and fast forward, all while the live video kept coming in. It’s going to really empower our dispatchers.”

Anthony Cathey

Field Support and 911 Coordinator, Sacramento County

Talk to the experts.

We’ll show you how to make eliminating false alarms your competitive advantage.

Contact our Team

Download the Infographic