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Infographic

2025 Review: Raising the Standard for Emergency Response

In 2025, demands on emergency response systems intensified as security providers faced rising alert volumes and customers expected fast, seamless protection without disruption. While many legacy solutions struggled to keep pace, Noonlight set a new standard for modern emergency response—combining speed, intelligence, and human judgment to deliver reliable outcomes for partners, public safety, and the millions who rely on us every day.

Want the full picture? Download the infographic to learn more about the impact Noonlight made in 2025 and the progress we delivered over the past year.

Traditional Monitoring Models Can’t Keep Up

The data revealed in this infographic confirmed what many providers suspected: traditional monitoring models can’t keep up at scale. Speed, context, and AI-assisted human review are no longer optional. They’re the new standard for 2026.

Diagram of how Noonlight's Verify API works: 1. Person Detected, 2. False Alarm Filtering, 3. Police Dispatch with Key Data

There’s a better way

Noonlight Filtered 99.3% of False Alarms in 2025

Experienced Agents

Experienced agents ensure every emergency is verified and no emergency is missed. They stand ready to provide support, de-escalate tough situations, and send help when needed.

Real time Analytics

Noonlight gathers analytics on every alarm, providing you with the data that helps to easily identify triggers and event volume by location, reducing the detection of false positives.

Advanced Video Webhooks

Advanced video context webhooks help agents not only verify that a person is in frame but whether or not the person is a threat, giving you the data you need to better detect future emergencies.

A reputation for advancing safety

3M

Users protected

2.5M

Alarms handled

18M

Video verifications handled, with over 20,000 per day

60+

B2B partners with Noonlight professional monitoring

3

UL Listed, Five Diamond certified call centers

6

Countries supported – including U.S., Canada, Australia, New Zealand, Ireland, and the UK

“I’m a county coordinator and have been dispatching for almost 30 years. I’ve seen a lot of technology thrown at us over the years – mostly good, some bad. It was pretty amazing to see Noonlight’s dashboard and have access to live video from the security camera of a school. I could rewind and fast forward, all while the live video kept coming in. It’s going to really empower our dispatchers.”

Anthony Cathey

Field Support and 911 Coordinator, Sacramento County

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Download the Infographic