Read the 2026 Report

The State of Emergency Response and Monitoring

The security landscape is shifting as customers demand faster, more reliable emergency response. Traditional, reactive systems struggle to keep up with rising alert volumes, false alarms, and the need for real-time action. This report explores the key challenges reshaping security and why modern providers must move beyond detection to deliver verified, outcome-driven response.

It also highlights the emergence of a new safety model — one powered by AI, automation, and human verification. By combining intelligent filtering with real-time response, security providers can reduce noise, improve accuracy, and deliver faster, more effective protection at scale.

A Changing Landscape for Safety and Security

As public systems struggle to keep pace, a connected safety ecosystem is emerging — one that leverages cloud-based security solutions, advanced data analytics, and remote monitoring services. Our report demonstrates how these components work together to streamline every stage of emergency response — from alarm detection to threat resolution.

Solutions that make every day safer

Integrate with Noonlight and offer your customers better protection

Monitoring that goes further for your customers.

Whether your customers need to know they aren’t alone while on the go or that someone is looking after what’s theirs while they’re away, Noonlight offers 24/7 protection and remote dispatching.

Agents you can trust to deliver a fast response.

Our team of trained agents brings patience and expertise to any situation and escalates the response when needed, ensuring real emergencies are prioritized and only false alarms are left behind.

A partner invested in your success and growth.

In the business of protecting life or property, you need a partner who knows what’s at stake. Noonlight works with you to deliver valuable insights and build the right solutions at every stage of your business.

We’ve got you covered

27M+

Video events handled to date

3.2M+

Alarms handled

:10

Seconds P95 time to first operator touchpoint

80+

B2B partners with Noonlight professional monitoring

6

Countries supported – including U.S., Canada, Australia, New Zealand, Ireland, and the UK

5

Redundant UL-listed, Five Diamond–certified monitoring center partners

*The above information is from March 2026

“I’m a county coordinator and have been dispatching for almost 30 years. I’ve seen a lot of technology thrown at us over the years – mostly good, some bad. It was pretty amazing to see Noonlight’s dashboard and have access to live video from the security camera of a school. I could rewind and fast forward, all while the live video kept coming in. It’s going to really empower our dispatchers.”

Anthony Cathey

Field Support and 911 Coordinator, Sacramento County

Talk to the experts.

We’ll show you how to make eliminating false alarms your competitive advantage.

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Download the Report